Do you know you can actually get solution to your N-power problem by sending your complaint to the official Npower support email address?
In this post, we’ve separated the e-mail you use as 2016 batch, and the one you can use as 2017 batch, and another for device complaint email address, we also have sample of how to send your complaint.
The separation in the complaint e-mail address is to quickly track cause of issue, it’s advisable to send your complaint to the appropriate e-mail.2016 First Batch of Volunteer: email@example.com 2017 Second Batch of Volunteer: firstname.lastname@example.orgClick To Tweet
This is in addition to the fact that you can now send complaints directly to N-POWER within your NPVN portal with ease.
Do you still have some issues with N-power? This post will show you how to get them resolved by simply sending a message to support centre of N-power.
When the 2016 N-power registration closed, the job initiative team made available the option to directly chat with any of its support agent online when it has to do issues relating to password, correction in volunteers’ bank details and other errors.
Unfortunately, the option to chat with N-power staff via the NPVN portal had been removed because most of your questions have been sorted out in the support link.
If you are one of the 2016 batch of volunteers, you can simply use the N-power Complaint Support Email below to submit your complaint: email@example.com
If you are 2017 batch, please use the N-power support email: firstname.lastname@example.org
If you are among the 2017 shortlisted candidates, you can also use the No.2 above email to contact N-POWER for support. But that will only be possible when you’ve been deployed.
In a situation whereby you can’t find solution to your N-power issues on the support section of NPVN Portal, it then becomes imperative for you to send message to N-power complaint support email for your issue to be resolved.
- Unpaid stipends
- Error in your bank details
- Unmatched name etc
Whatever the reasons are, send your complaint to: N-power Complaint Support Email email@example.com (2016 batch);
firstname.lastname@example.org (2017 batch)
Follow the format below to reach out to N-power Complaint Support Email.
Please clearly state your problem in the following order:
Full Names (First name, middle name, and last name)
Email: (let it be the email you used during application period unless there’s error in the email)
Account details: (your account number)
Bank Verification Number (BVN):
Place of Primary Assignment (PPA):
Send to: email@example.com (2016 batch)
Send to: firstname.lastname@example.org (2017 batch)Here are the phone numbers of N-power Support centre: Click To Tweet
Other N-power Contact methods
- Twitter: Create a twitter account and ask your question by mentioning @npower_ngin your tweet, your inquiry would be attended to.
N-power is very responsive on twitter than Facebook.
- Nairaland: Another active medium to contact N-power which volunteers and applicants haven’t adequately explore is Nairaland, the most famous forum in Nigeria.
An N-power dedicated trend has been created for the purpose of attending to N-power problems: @NpowerNG on Nairaland
You can ask your question here or head straight to N-power official social media channels.
You can also login to your NPVN dashboard, click “Report Issue” to send your complaints.