Last updated on November 15th, 2018 at 09:08 am
You can delete Payoneer card account details with this step by step guide, and possibly order a new card with a specific address.
“Payoneer is a financial services company that provides online money transfer and digital payment services”
As at the time of putting this guide together, Payoneer doesn’t have a clearly specified option to permanently cancel or delete your account information.
But Payoneer card has been a great relief to bloggers around the world, who before now were having difficulties in receiving payment.
Rather you’d have to pass through the support centre unit, even at that it’s still not clearly stated how that could be done.
Here is a guide on how to delete Payoneer card account details, and possibly order a new card, if the previous address you’ve been using is giving you loads of problem.
How to delete Payoneer Card Account and Request a New One
But before you cancel your Payoneer Prepaid Card Account, it’s advised to use the remaining funds on your card by making a purchase or you make a withdrawal.
When no funds remain on your card, you can then follow the guide below to permanently delete Payoneer card account;
Login to your account
Make purchase with the remaining balance you have in your account or transfer into your bank account.
If you don’t have funds remaining in your account, move to step 3.
Below your dashboard click “Contact Us”
Step 3 takes you to the options Support Home , Videos , “Contact Us”, My Requests.
Choose Contact Us, though there are FAQs which you could also search to check if your question has previously been treated by the team.
But since you have a genuine reason for removing your Payoneer card account move to the next step.
Then click “Send Message” which takes you to the message box.
Choose your preferred language
From the options available for topic, choose “Account Set Up”
You still need to narrow down your topic to specifically make it easy to receive the needed attention.
Click “Account Set Up” again to specifically choose the closely topic related to your issue and select “Request to Cancel”
Under “request to cancel” select “I wish to cancel my account”
Then fill the comment box with the following Payoneer card account details:
- Your full name
- Your address
- Your date of birth
- The last 4 digits of the card number
- ID number used for registration (National ID, passport, driver’s license, or military ID). Note: US residents must reply with the last 4 digits of their Social Security Number.
- The reason for deleting your Payoneer Prepaid Card
And hit submit.
You should get confirmation of your submission and given a reference number like: “Your Question has been Submitted. Thank you for contacting us! We will review your question and reply to the email you provided. You reference number for this inquiry: #123456-001111”
A confirmation email will be sent to you, make sure you check your mail, and confirm that you really want your Payoneer account canceled. So directly reply to the mail sent you “Yes I want to cancel my account”
Your request will be reviewed and get a reply within five business days.