By Azeez Quadri 
The Nigerian Postal Service, or NIPOST, is an agency of the Federal Ministry of Communications and Digital Economy that regulates postal services and provides courier and logistics services across Nigeria and internationally. NIPOST is fully owned and operated by the Nigerian government.
Quick facts about NIPOST:
- Year of Establishment: 1987 by Decree No. 18 of 1987
- Workforce: Over 12,000 employees across Nigeria
- Posta Master-General and CEO of NIPOST: Tola Odeyemi
- Chairman, Board of Directors: Chief Isaac Kekemeke
- Infrastructure network and coverage: Over 3,000 post offices across Nigeria, although the number of operational offices are not close to 3,000
- Hours of operation: Monday through Friday from 8:00 AM to 4:00 PM
- International affiliation: Nigeria is a member of the Universal Postal Union, West African Postal Conference, meaning NIPOST belongs to these two postal associations.
- Headquarters: Abubakar Musa Argungu House, Plot 1279 Muhammadu Buhari Way, PMB 12537 Garki 900001, Abuja, Nigeria. info@nipost.gov.ng
- Complaint and support: support@nipost.gov.ng ; customerservice@nipost.gov.ng
- Services: Financial services; Mail services; EMS parcels; eCommerce and logistics; Mails
Functions of NIPOST
- To provide postal services
- To provide an efficient collection, sorting and delivery of mail across Nigeria
- To provide cost-efficient mail services to maintain postal facilities and infrastructure
- To make essential postal services available for individuals, businesses and government.
- To licence courier and logistics service providers in Nigeria
- To regulate and monitor the activities of courier and logistics service providers in Nigeria
- To enforce the Courier and Logistics Services (CLS) Operations Regulations 2020 made pursuant to the Act to ensure efficient, reliable, safe and competitive courier and logistics services to businesses and individuals in Nigeria.
NIPOST Departments and Units
- Operations;
- Human Resource Management;
- Procurement;
- ICT;
- Corporate Communications;
- Legal Services;
- Retail services;
- Finance and Accounts,
- Special Duties;
- Stamp Denotation and Authentication;
- Engineering and Technical Services;
- Reform Coordination and Service Improvement;
- Risk and compliance;
- Planning and business development;
- Marketing and customer centricity;
- Investigation and Security;
- Audit;
- Courier and Logistics Regulatory Department;
- E-Commerce and Logistics Business Unit;
- Digital Transformation.
State offices and contact details
- Abia: General Post Office Umuahia. No.1 Aba Road, Umu Obasi, Umuahia North, Abia State
- Adamawa: 24 Ahmadu Bello Way, Yola North, Adamawa State
- Akwa Ibom: 1, Aka Road, Ibom Plaza By-Pass, Uyo, Akwa Ibom State
- Anambra: 173 Nnamdi Azikiwe Avenue (Zik’s Avenue), Awka, Anambra State
- Bauchi: General Post Office, Wunti, Bauchi, Bauchi State
- Bayelsa: Yenagoa town Area, Bayelsa State
- Benue: Benue General Post Office, Makurdi
- Borno: Borno General Post Office, Jos Road, Maiduguri, Borno State
- Cross River: General Post Office, Calabar Road, Henshaw Town, Calabar 540281, Cross River State
- Delta: Isioma Onyeobi Way, Cable Point, Asaba, Delta State.
- Ebonyi: along Water Works Road, opposite First Bank in Abakaliki
- Edo Edo General Post Office, Airport Road, Benin City, Edo State.
- Ekiti: Market Road, directly opposite Wema Bank, Odo Oja, Ado Ekiti, Ekiti State
- Enugu: at 33 Ogui Road, Achara, Enugu.
- Gombe: near the APC Square, Gombe, Gombe State
- Imo: at Ama JK, Owerri, Imo State.
- Jigawa: Federal Government Secretariat Building (Room 122), Kiyawa Road, Dutse
- Kaduna: Yakubu Gowon Way, Kaduna
- Kano: NIPOST General Post Office located at 1 Post Office Road, Fagge, Kano
- Katsina: Katsina Road, Katsina, Katsina State
- Kebbi: Building 1, Haliru Abdu Road, Birnin Kebbi, Kebbi State
- Kogi: Post Office Area (Opposite Old First Bank), Lokoja, Kogi State
- Kwara: Ilorin General Post Office, Murtala Muhammed Way, Ilorin, Kwara State.
- Lagos: 8, Mobolaji Bank Anthony Way, P.M.B. 022, Ikeja, Lagos State.
- Nasarawa: Shendam Road / A3 highway in Lafia
- Niger: Old Airport Road, Minna, Niger State
- Ogun: Totoro Road, Totoro, Abeokuta, Ogun State.
- Ondo: General Post Office / NIPOST Business Centre, Akure South
- Osun: Station Road, Osogbo, Osun State
- Oyo: Dugbe, Ibadan, Oyo State, Nigeria
- Plateau: Jos Road / Ahmadu Bello Way area
- Rivers: Azikiwe Road, Old Port Harcourt Township, Port Harcourt, Rivers State
- Sokoto: Maiduguri Road, Sokoto (New GPO Building).
- Taraba: off Abubakar Barde Way, Jalingo, Taraba State
- Yobe: Yobe General Post Office Building on Potiskum Road, Damaturu, Yobe State
- Zamfara: Zaria Road, Gusau, Zamfara State
- Abuja: Area 10, General Post Office: Opposite UTC, Garki, Abuja
- Garki Post Office: Olusegun Obasanjo Moshood Abiola Way, Area 10, Garki, Abuja
- Zone 3 Post Office: 26 Bamenda Crescent, Wuse, Abuja
- Garki 1 Post Office: 12 Imo Crescent, Garki, Abuja
FAQs
Are all NIPOST branches working?
Most NIPOST branches are fully operational only in major towns and cities, not in smaller towns and villages. For instance, in Osun State, its fully operational offices can be found in Osogbo, Ilesa, Ile-Ife while offices in other places are near-moribund. This calls for the proper auditing of its “active” branches across Nigeria.
How many departments does NIPOST have?
NIPOST has more than 20 departments, divisions and units.