e-dividend mandate form to claim unclaimed dividend

How to Activate e-Dividend Mandate Form

Last updated on February 6th, 2024 at 01:07 pm


If you subscribed to a public offer between 2005 and 2010, you’re most likely one of the millions of shareholders who received their share and dividend certificates via the postal system.

But technology has advanced the way we invest. As such, here is the guide on how to activate electronic dividends, or e-dividends, by filling out the necessary details in the mandate form.

how to claim unclaimed dividends of oceanic bank


What is e-Dividend?

E-dividend is the process of paying dividends to shareholders through direct credit into their preferred bank account electronically, rather than the old way of issuing paper dividend warrants through the postal service.

Why You Should Activate e-Dividend

As an investor in the capital market, there are numerous benefits of e-dividends, with the major ones including:

  1. Prompt receipt of dividends when profits are declared.
  2. Elimination of the issue of unclaimed dividends, which is a significant problem in Nigeria’s capital market.
  3. Upon activation of your e-dividend form, you will not only receive current dividends but also past dividends.
  4. It increases liquidity in Nigeria’s capital market.

What does this mean?

You no longer need to check your P.O. Box or any other means you previously used to receive your dividend warrant.

Today, once you fill out the mandate form, your e-dividend will be activated, and your bank account will be credited whenever the company declares profits.

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In Nigeria, the e-Dividend Mandate Management System is maintained by the Securities and Exchange Commission.

Required Document:

  • Share certificate
  • Shareholders account number
  • Your full name
  • Bank Verification Number
  • Functional email address you have access to
  • Your address
  • Account number
  • Bank name
  • Phone number
  • Shareholders signature
  • CSCS Clearing House Number

Three Ways To Get e-Dividend Mandate Form

  1. On the website of SEC
  2. Through accredited stockbrokers
  3. Banking halls

On the website of SEC

  • On the official portal of SEC, there is a link to e-mandate form for all registered and accredited registrar
  • Choose the one that applies to you,
  • Download it,
  • Fill it out and submit it to the registrar

Via accredited registrars

All listed companies on the Nigerian Exchange (NGX) have accredited registrars and brokers.

For Veritas, which is the registrar for Guinness Nigeria, you can get the form at: veritasregistrars.com/Downloads/new-e-dividend.pdf

For Cardinal Stone, which is the registrar for Acorn Petroleum, FCMB Group, Total Nigeria etc, the e-mandate form is available at: cardinalstoneregistrars.com/wp-content/uploads/2021/04/E-dividend-Mandate-Form.pdf

For Greenwich registrars, which maintains the record of shares and dividends of companies such DANA Group, FAN Milk, John Holts, Wema Bank, University Press etc, you can find and download the form at: greenwichregistrars.com/wp-content/uploads/2022/08/GRDS-e-Mandate-Activation-Form-UPDATED-1.pdf

You can find the registrars of the company where you bought stocks and request the e-mandate form, it will be emailed to you.

Banking halls

If you are not using any of the above methods, you can approach the bank or agents from where you bought the shares and request an e-mandate form.

For instance, FCMB will guide you if it’s FCMB shares you bought. But the two above are the most easiest ones.

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You only need to provide this information for the shares to be tracked and the necessary dividends to be paid into your account after completing the mandate process.

When you receive the mandate form to begin the process of claiming your unclaimed dividend, download it (you do not need to print it). It will most likely be in PDF format. There are several free online PDF form signing tools available that you can use.

If you don’t have CSCS account number and clearing house number, your stockbroker (registrars) can handle this for you.

e-dividend mandate form how to claim unclaimed dividends in nigeria

Featured Image:

  • Sample of e-Dividend Mandate Form By GTL Registrars


  • Opeyemi Quadri

    Ope is a finance writer and researcher with 10+ years of experience in content creation. His interests cut across decentralized finance, investment, foreign exchange, government policies and politics.

9 thoughts on “How to Activate e-Dividend Mandate Form”

  1. Husaini mikailu

    I bought Finbank shares since. But I didn’t get the certificate. Kindly, assist me with what I am going to do.

  2. My dividenc have been delay for months now I have tried to to claim it all my efforts was proving to be abortive
    I couldn’t log in to my primary offer

  3. Abagha Collins Chukwuma

    Pls I bought ETI share since 2008 and I very received my certificate but I was some dividend the following year since then I have not received any information about the share pls help me my name is Collins Chukwuma

    1. Hello Abagha,

      You bought shares at Oceanic Bank International. Since Ecobank Transnational Incorporated (ETI) or Ecobank acquired Oceanic Bank on Oct 25, 2011, many things have changed including the registrar that manages ETI’s shares and disbursement of dividends.

      To start getting your dividends, you need to contact Ecobank’s registrar via email to request an e-Mandate form which you will fill, scan and send back to them (via email).

      Ecobank registrar contact details:

      274 Murtala Muhammed Way, Yaba, Lagos, Nigeria. 
      Tel: 070022554737

      Email: info (@) gtlregistrars (dot) com 

      You can find all these details on their official site at greenwichregistrars (dot) com 

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