NIMC Releases Fresh Email For JAMB Applicants To Fix NIN Challenges


The National Identity Management Commission (NIMC) has released a fresh email address for the prospective candidates of 2024 Unified Tertiary Matriculation Examination (UTME) to fix their NIN problems.

Exclusive for JAMB candidates

In an update on the social media platforms of NIMC – the body in charge of NIN – instructed all prospective candidates of UTME finding it difficult to link their NIN to their phone number to send their NIN as a mail to

NIMC said the update is exclusive to UTME/DE candidates in the ongoing registration process for the 2024 exams.


NIMC  and Joint Admissions and Matriculation Board (JAMB) last week promised to put heads together on how to ease the problems faced by the candidates.


Since JAMB  commenced the sales of 2024 UTME forms on Monday, January 15, 2024, applicants are frustrated over their inability to generate their electronic pins for registration. 

NIN has to be successfully linked to a phone number before the owner can receive JAMB pins for registration.

Candidates are required to use their NIN to generate the required profile code for registration, but hundreds of them were unable to get the profile code, hindering their registration process.

Who this update is meant for:

  • Applicants who are facing challenges in linking their mobile telephone lines with their National Identification Number (NIN).
  • Applicants get errors such as “incorrect’ information contained in their NIN details.
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JAMB to intervene

Before the recent solution provided by NIMC, JAMB had earlier promised to quickly find solutions to the issues candidates faced over NIN verification and linkage.

“Both JAMB and NIMC will meet on Monday (today) to address the concerns and I can assure you that these issues will be addressed,” Head of Public Affairs and Protocol for the examination body, Fabian Benjamin said last week.

JAMB is an examination body that conducts UTME, an entrance examination for candidates seeking admission into Nigerian tertiary institutions.

NIN is a requirement listed by the examination for candidates to possess for writing the exam as one of the security measures to drastically reduce malpractices like impersonation.

Finding solution to incorrect data on NIN record

While JAMB advised applicants who observe incorrect details in their NIN records to temporarily stop the registration process until the information is updated and corrected by NIMC, correcting data on NIMC is not an issue task (see more info here)

Apart from payment of at least N15,000 to make a single correction on your NIN record, the update could take weeks or more for the correction to reflect on the owner’s record.

If you misplaced the phone number number linked to your NIN, we already provided solution to it in one of our guides.

Message to NIMC and JAMB

We commend the effort of NIMC at resolving these NIN-related issues, however, we are calling on the management to swiftly treat emails and complaints of 2024 UTME as very urgent.

Their mails must not be junked or ignored, a practice that is common to government-related email.

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UTME registration is time-bound, their issues must be resolved within 24 hours.

Complainants should get assurance feedback from NIMC for them to know that someone is attending to their complaints.

As for JAMB which already set Monday, 26 February 2024, as the closing date for sales of forms, we urge the examination body to extend the closing date by at least two weeks or more, depending on when the issues are resolved.

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