Last Updated on February 12, 2021 by Ope Quadri
“The email entered is not a valid email of a beneficiary. Please check and try again” is the error message on NEXIT portal one of our followers said he received while he was trying to sign up on the portal.
He was one of the 2016 beneficiaries who used naij email services, which has neem shit down. This means users of the naijmail won’t be able to access their inbox NEVER again.
To address the issue, the ministry of humanitarian affairs, who is managing the N-Power youth empowerment programme released a complaint form and directed the 2016 and 2017 to fill their old and new email address.
Subsequently, he received a message directing him to use his new email address to enrol for the nexit package.
The message reads:
Dear Volunteer, Your email credentials have been updated. Please login into the NEXIT portal. Contact firstname.lastname@example.org for issues resolution. Thank you.
He told us that all efforts to access the portal was fruitless as he continues to see an error message:
“The email entered is not a valid email of a beneficiary. Please try again”
If you are facing the same problem, here is the sample of a message to send to N-SIP support:
Use your new email address to send your complaint. Use the sample below:
Login to your email
Click on “compose”
Fill in email@example.com into the “To” space
Subject: You can use “Error Message: Email entered is not a valid email of a beneficiary” as the subject of your mail
Or use of any of the following:
- “I can’t still login to the NEXIT portal”
- “I don’t have access to NEXIT Portal” etc
See the sample of your complaint below:
Hello N-Power Team,
I can’t still login to the NEXIT portal with my new email address even though you said my “email credentials have been updated.”
The error message I get is, “The email entered is not a valid email of a beneficiary. Please check and try again”
Old email: firstname.lastname@example.org
New email: email@example.com
My N-Power registration number is: NPVN/AD/2016/011111
Kindly help me fix the problem.
Send this message and wait for their response.
You can also copy firstname.lastname@example.org in your complaint.
You have to address this issue as quickly as possible so as to benefit from the nexit packages for the former beneficiaries